Contact us · Mon–Fri 08:00–17:30 · Sat 08:00–14:30
Talk to the Otene Tech Team – We’re Ready to Help
Sales, quotes, bookings or technical support – choose your channel. Call, WhatsApp, email or visit our Alberton showroom and workshop.
LIVE · OTENE- 10+ yearssecuring Gauteng properties
- Own techniciansno subcontracting
- Load-shedding readybackup power options
- 100+ categoriessecurity, IT & accessories
Quick answer
How do I contact Otene Technologies?
Call 011 869 9446, WhatsApp 069 445 3936 or email [email protected]. For product orders email [email protected]; for technical support, [email protected].
Visit us at 85B Voortrekker Road, New Redruth, Alberton, Monday to Friday 08:00–17:30 and Saturday 08:00–14:30 – Sunday by appointment.
Get a written quote based on our published prices:
- Phone
- 011 869 9446
- 069 445 3936
- [email protected]
- Address
- 85B Voortrekker Rd, New Redruth, Alberton
- Hours
- Mon–Fri 08:00–17:30
Sat 08:00–14:30 · Sun by appt - Phone
- 011 869 9446
Connect with our team
Choose your channel – we’re online
Every department answers by phone, WhatsApp and email during business hours.
Head office
- [email protected]
- 85B Voortrekker Rd, New Redruth, Alberton, 1450
- Mon–Fri 08:00–17:30 · Sat 08:00–14:30 · Sun by appt
Technical support
- [email protected]
- 2-hour response in business hours
- Warranty & after-sales
Get a quote
Send us a message
Send your details and a specialist will contact you with advice and a written quote. Our R650 call-out includes a full site inspection and your itemised written quote.
Request a quote
Three quick steps · fields marked * are required · your details are only used to reply to you.
inspection & quote
Thank you – your inquiry is with us
A specialist will contact you shortly during business hours (Mon–Fri 08:00–17:30, Sat 08:00–14:30). A confirmation email is on its way.
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Price list
Prices & call-out fees
Know the cost before you call – published starting prices for every service.
inspection + quote
Whether it is CCTV, access control, alarms, electric fencing, printers, computers or fibre, you pay one fixed call-out of R650. It covers the visit, a full site inspection and an itemised written quote – so the price you approve is built around your property, not a guess. The call-out is charged on every visit and is not deducted from your quote or invoice.
Book a call-outWhat your R650 includes
- A technician comes to you
Homes, complexes and businesses across our Gauteng service area.
- Full site inspection
We measure, test and check access, cable routes, power and the existing equipment.
- Itemised written quote
Clear options per budget – 4, 8, 16 or 32 cameras, readers per door, metres of fence.
- Honest advice
What you need now, what can wait, and what to reuse.
Bringing a laptop or printer to us? Workshop assessment from R340 at our Alberton workshop.
Prices valid November 2026, in South African Rand. All prices are starting prices, not fixed prices – the number of cameras or doors, cable runs, wall heights, site access and parts for your exact model are confirmed in your written quote before any work starts.
FAQs
Contact – FAQs
Straight answers from our technicians. Every site is different – your written quote confirms the details.
What are your opening hours?
Monday to Friday 08:00–17:30 and Saturday 08:00–14:30. Sunday is by appointment only – call or WhatsApp to book. On public holidays, please call to confirm.
How quickly do you reply?
Inquiries received during business hours are answered the same day. Support requests receive a response within two business hours.
Can I WhatsApp you?
Yes – WhatsApp 069 445 3936 for sales, quotes and support.
Can I drop off a laptop or printer for repair?
Yes. Bring it to 85B Voortrekker Road, New Redruth, Alberton during opening hours for an assessment from R340 – or book an on-site visit (R650 call-out, including inspection and quote).
Which email should I use?
Use [email protected] for product orders and quotes, [email protected] for technical support, and [email protected] for everything else.
Find us
Visit our showroom & workshop
See security equipment, drop off devices for repair, collect online orders and meet the team.
- 85B Voortrekker Rd, New Redruth, Alberton, 1450
- 011 869 9446
- WhatsApp 069 445 3936
- Mon–Fri 08:00–17:30 · Sat 08:00–14:30 · Sun by appointment